Contact us

We’re here to help.

If you have questions about an order, product compatibility, setup, troubleshooting, or bulk purchasing, please reach out using the email below or the chat feature available on the website.

 

Customer Support

 

Email: support@soloblock.io

Please include your order number (if applicable) and a brief description of the issue so we can help faster.

 

Sales / Bulk Orders

 

 

For bulk pricing, business inquiries, or partnerships, email us with your expected quantity and timeline.

 

Response Time

 

We typically respond within 1 business day (often sooner). During new product launches and peak shipping windows, response times may be slightly longer.

 

Warranty & Returns

 

If you’re contacting us about a return or warranty issue, please include:

 

• Order number

• Product name

• A short description of the issue

• Photos or a short video (if relevant)

 

 

SoloBlock LLC